Always there FOR you – with a direct line and an open ear.
Whether you want to report damage, settle rental matters or get the latest information about the neighborhood, we make it easy for you with our online damage report and digital tenant portal.
As a prospective tenant, you’ve also come to the right place.
Always reachable from home
We have optimized our processes for you as a tenant in order to offer you more service and better transparency.
To this end, we have developed two portals that make it even easier for you to reach us – from the comfort of your armchair.
You can find out more about this on this page.
1. Digital tenant portal of the Ackermann Group
Everything from a single source: In the tenant portal you will find news, contacts, forms and much more – also conveniently available as an app for iOS and Android.
Whether news, event information or the search/offer section - this is where tenants exchange information.
Your property manager will tell you everything you need to know about your home.
You can easily find contracts, documents and other forms here.
Here you can view emergency numbers, contact details and important contacts directly and at any time.
You can inform us of important changes, such as new bank details, here.
Note: The tenant portal is made available to you by Ackermann Hausverwaltung GmbH in cooperation with casavi GmbH. Please note that the use of the portal is subject to the terms of use of casavi GmbH.
Availability: Monday – Thursday: 7:30 a.m. – 6 p.m. Friday: 7:30 a.m. – 2 p.m. Phone: 089 / 552 136 – 250
Availability: Monday – Sunday: 00:00 – 24:00 Phone: 040 / 33 44 15 30
3. Elevator malfunction
Telephone reservation Washing machine: 089 1 22 33 051 Dryer: 089 1 22 33 052
5. Rental interest and other contacts
Are you interested in an apartment or would you like to move within the neighborhood? We are happy to receive your inquiry.
Would you like to find out more about the future design and development of our neighborhood?
Visit our development subpage for the latest information and insights into our projects, or contact us directly at info@fuerstenriedwest.de.
If you would like to know more about the neighborhood and its vibrant community life or get in touch with the neighborhood meeting place team, visit our neighborhood subpage or write to us at nachbarschaft@fuerstenriedwest.de.