26.06.2024

New janitor service in the Fürstenried West district

From Monday, O1. July 2024, Wellmann GmbH will take over the janitor service in the Fürstenried West quarter. With more than 25 years of experience in facility management, Wellmann GmbH provides comprehensive services for the care and maintenance of properties. The aim of Wellmann GmbH is to improve the quality of life in the neighborhood and ensure a clean and safe living environment. The dedicated team will ensure that all residents’ concerns and needs are dealt with efficiently and promptly. The tasks of the new janitor service include regular maintenance and care of the communal areas, minor repairs, looking after the outdoor facilities, winter maintenance and monitoring the building services. In view of the ongoing expansion of the quarter, maintaining the quarter is a challenging task. However, Wellmann GmbH is ready to meet this challenge with full commitment. You can reach the Wellmann janitor service team as follows: Phone: 089 741 342-31 E-mail: quartier.fuw@wellmann-service.de Office hours: Monday to Thursday from 8 a.m. – 1 p.m. and 2 p.m. – 4 p.m. / Fridays from 8 a.m. – 2 p.m. Emergency: 089 741 342-20

FAQ on the change of janitor in the Fürstenried West quarter

Why is the janitor service being changed? Based on your valuable feedback, the requirements profile for the janitor service was optimized. Based on this, the Wellmann company will take over the caretaking tasks in the Fürstenried West quarter in future. As a result, the services will be even better adapted and implemented to your needs. Ab wann sind die neuen Hausmeister im Einsatz? The new janitors will be on duty from Monday, July 01, 2024. Kann ich weiterhin Feedback geben? Yes, we welcome your feedback at any time. Your satisfaction is our top priority and we will do everything we can to address your concerns in the best possible way. Please speak to your janitor personally or visit us by appointment at mieterveranstaltungen@ackermann-gruppe.de to our tenant consultation hour every Thursday from 9:00 a.m. to 12:00 p.m. in the neighborhood meeting room at Appenzeller-Strasse 111. You are also welcome to send us your feedback at any time by e-mail to info@fuerstenriedwest.de. Was passiert mit offenen Anliegen bei den bisherigen Hausmeistern? All outstanding requests will be seamlessly taken over by the new janitors. You can be sure that no request will be lost and that everything will be processed as usual. How can I be sure that my concerns will be taken seriously? The new janitors are committed and have an open ear for your concerns and wishes. Their aim is to respond quickly and efficiently to your requests and always guarantee a high quality of service. Will there be a transition phase? Yes, there will be a short transition phase during which the new janitors will be trained. During this time, we will ensure that all tasks are handed over smoothly. We want to assure you that your satisfaction is important to us and we will do everything we can to ensure a smooth transition. The change of janitor service is being made to increase the quality of service and better meet your needs.